PRIVACY POLICY
Last updated: [September 20, 2026]
1. Introduction
This Privacy Policy describes how [SUPERKEY - DD] ("we," "us," or "our") collects, uses, and shares your personal information when you:
· Visit our website at [https://superkeydd.com]
· Download, install, or use our software [Your App Name]
· Contact us for support or inquiries
By using our services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Information You Provide Directly
· Account Information: Name and email address when you create an account or purchase a license.
· Payment Information: Payments are processed by our third-party payment provider. We do not store your full credit card details on our servers.
· Support Communications: Any information you provide when contacting us at [support@yourdomain.com].
2.2 Information Collected Automatically
· Usage Data: Anonymous statistics about feature usage and crash reports to improve our software.
· Log Data: IP address and access times when you visit our website.
3. How We Use Your Information
We use your information to:
· Process payments and deliver license keys.
· Activate and manage your software license.
· Provide customer support.
· Send transactional emails (license delivery, renewal reminders, security updates).
· Send marketing communications (only with your consent).
· Detect and prevent fraud or abuse.
· Comply with legal obligations.
4. Legal Basis for Processing (GDPR)
We process your personal data based on the General Data Protection Regulation (GDPR) of the European Union. Specifically, we rely on the following legal grounds:
· Contractual Necessity: To perform our contract with you, including processing payments, providing software licenses, and customer support.
· Legitimate Interest: To improve our software, ensure system security, detect fraud, and prevent abuse.
· Consent: For marketing communications, promotions, or newsletters. You may withdraw your consent at any time.
· Legal Obligation: To comply with applicable laws and regulations, including retaining invoices, records, and providing information to authorities when legally required.
All collection, use, and sharing of data described in this policy comply with the principles of the GDPR.
Governing Law: This Privacy Policy is governed by the laws of Estonia and the European Union (GDPR). If you are located in a jurisdiction with different data protection laws, please contact us at [support@yourdomain.com] to exercise your rights.
5. Data Sharing
We do not sell your personal information.
We may share your data with third parties in the following cases:
5.1 Service Providers
We may share information with service providers who help us operate our website and software, including:
· Payment Processors: To process transactions, comply with tax requirements, and deliver software licenses.
· Email Service Providers: To send transactional emails and information related to your account.
· Analytics Providers: To understand how users interact with our website (data is anonymized).
These service providers are only permitted to use your information to the extent necessary to provide services to us, and they are obligated to keep your information confidential.
5.2 Legal Requirements
We may disclose your information if required by law, or to protect the rights, property, and safety of our company, our users, or the public.
5.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you via email or a notice on our website if this occurs.
6. International Data Transfers
Your information may be transferred to and processed in countries outside your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.
Depending on your location, you may have the following rights regarding the personal data we retain:
· Right to Access: Request a copy of your personal data (e.g., email, transaction history).
· Right to Rectification: Request correction of inaccurate data.
· Right to Erasure: Request deletion of your data, except where we are legally required to retain it (e.g., invoices and records for tax purposes).
· Right to Withdraw Consent: Withdraw your consent for marketing at any time.
To exercise these rights, contact us at [support@superkeydd.com]. We will respond within 30 days.
8. Cookies
Our website may use cookies to remember your preferences and analyze traffic. You can control cookies through your browser settings.
9. Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.
10. Security
We implement reasonable technical and organizational measures to protect your personal information, including encryption of data in transit and at rest. However, no method of transmission over the Internet is 100% secure.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a notice on our website.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
[SUPERKEY - DD]
Email: [support@superkeydd.com]
Website: [https://superkeydd.com]